In addition to its suite of versatile
applications, The Hudson Group also offers several additional
service options to its clients. These alternatives take advantage
of computer telephony, database, EDI and web-based services to
help our customers streamline their operations and better manage
their information infrastructure while promoting both a reduction
of overhead and significant increases in revenue.
HWeb SafetyNet is an automated database backup system. The SafetyNet
application is installed on your network file server and connects
from once to several times per day (based on configuration) and
uploads to a remote and secure Hudson controlled server, all of
your critical HWeb files: fare and configuration files, CSV's,
client, reservation, trip, invoice, profile details. This is the
information that would be crippling to your business if ever lost
or destroyed. Hudson staff monitors daily that the backups are
being completed on schedule and immediately investigates and corrects
any backup irregularities.
Should an event occur in your facility
that warrants activation of the SafetyNet restore process, you
would dial Hudson's Tech Supprt Emergency line. Within a few minutes,
Tech Support staff will begin the restoration of your data to
an already prepared online Terminal Services interface. Your staff
will then connect via Internet to a temporary Hudson hosted server.
You will quickly resume your normal reservation, dispatching,
accounting and reporting activities.
SafetyNet program IS NOT intended to replace your existing data
backup system or procedure. It IS intended to augment your current
backup system and help you to recover in the event that a "what-if"
worst-case scenario were to strike your business. Download
a flyer with some additional information here.
You can also view a TechTips
EXTRA article which outlines some enhancements included in
HWeb SafetyNet 2.0.
If you are having trouble with your
e-Mail provider, are constantly bombarded with unwanted mail,
or have multiple email accounts with different providersthat you
wish you could manage more easily, then HWeb Mail may be your
solution. This comprehensive and inexpensive mail service will
work from any web enabled computer. You can keep your existing
software (Outook, Thunderbird, Mac Mail, etc.) or use any web
enabled device to view and manage your mail from anyplace you
happen to travel. Get up to 50 mailboxes, 3-5GB of data storage
capacity per mailbox, email aliases, contact management, anti-spam,
anti-virus, auto-respond, auto-forward, calendar, task list and
notes functionality, 50 MB file attachment capability and so very
Use the system that Hudson uses
for its own high-volume and high demand email handling! All information
is written to rednundant servers so that if your primary email
connection ever experiences a problem, your connection is immediately
routed to a secondary server resulting in no downtime or data
loss. Full backups of your data are made monthly, along with weekly
incremental backups so data retrieve is quick and easy. Perhaps
best of all - HWeb Mail is specifically configured to work with
Hudson applications, so if you are using HWeb Mail, your confirmations,
boarding passes and other templates are handled quickly and efficiently.
Download and view the HWeb Mail
flyer for additional information.
HWeb Hosted Network
Hudson realizes that one of the
biggest obstacles facing our clients is the daunting task of maintaining
a current, secure and updated office network. Server hardware
and backup equipment can be expensive to purchase and is often
dated before it is even a few months old. Networking software
can be very expensive and confusing to purchase, install and configure.
After investing thousands into your network, it is still vulnerable
to vandalism, power outages, mechanical failure, fire, flood,
etc. If your network is down, so is your business! In today's
business environment, this is simply and positively unacceptable!
The Hudson Group has your solution:
Internet-Based Server and Software
What it is:
- The Hudson group maintains several
high speed, efficient, and state of the art web-based servers.
These are the same servers that you and your clients utilize
when placing and accessing online (Internet) reservations.
- We install your "local office"
reservation software, database, fare and configuration files
on one of our on-line servers.
- You access those servers from
any desktop or laptop computer and from any location where you
have Internet access. This also means that you can be using
any compatible hardware running any standard Operating System,
inluding Windows, Linux, Apple OSX.
- Once connected to the secure
Hudson server, you then login to your HWeb Agent, HWeb Dispatcher,
HWeb Utilities and HWeb Admin programs the same way you would
if the programs were running in your office on your network
- You view and manage your daily
business in the same manner you are currently accustomed to.
Getting setup and established on one
of our hosted servers is quick and easy. If you are already a Hudson
client running software on your own network, we will help migrate
your system and data to our online servers. If you are considering
Hudson for your company's software needs, then why not investigate
this option before you begin purchasing and upgrading your office
equipment. A monthly server hosting fee will be charged to your
account based on the number of concurrent users you wish to have
enabled. Contact The Hudson Group today for more information on
this increasingly popular and cost-effective service alternative.
- Ability to enter reservations,
dispatch, run reports and manage your business from any location
in the world where you have reliable Internet service (including
office, home, airports, hotels and even vacation destinations)!
- Cost and challenge of maintaining
and supporting an office network is drastically reduced or eliminated.
- You now have access to reliable,
secure, efficient and state-of-the-art server hardware, monitored
and supported 24 hours daily, 365 days a year.
- You will be using the most current
and updated networking software.
- Newest versions of Hudson software
are updated and installed regularly.
- Quicker, easier and more frequent
database support and updates by Hudson Tech Support department.
- Quicker response time for support
issues - Hudson has easy 24 hour access to your system and database
greatly simplifying requests for support assistance.
- FREE automated nightly backups
(7 days/week) of your database, fare files, Dispatch grids,
etc., via the HWeb SafetyNet program (see section above for
more information on this service).